Frequently asked questions

Edgex Coretrades Invest is our copy-trading programme, developed by our research and development department. It offers investors the opportunity to follow suitable strategies and receive a share of the profits, and strategy managers the opportunity to earn extra by generating profits for their investors and receiving a profit share.

Investors follow the strategies of suitable traders (strategy managers) and benefit from the strategy manager's overall growth. You can become an investor even with limited knowledge or experience of forex, or limited time, and still participate in the financial markets.

Strategy managers share their trades and can earn up to a 30% profit share when they generate profits for their investors.

Once you are verified you have access to all of our products and services. Verify your profile by uploading clear colour copies (a mobile photo or scan) of a proof of identity: passport, national identity card or driving licence. If your identity document also shows your current residential address, an additional proof of address may not be required.

Once you upload your documents it can take from about 10 minutes during working hours up to 24 hours to verify your profile.

Check that the file is no larger than 25 MB and is in one of these formats: gif, jpg, tiff, png, doc, docx or pdf. If the error persists, contact support through live chat or WhatsApp and we will help you complete verification.

Processing times depend on the payment method and are shown on the deposit page in your dashboard. If we need to request and verify additional information, processing may take longer. Edgex Coretrades is not liable for delays caused by a third-party payment processor or blockchain network.

Deposits made during weekends or bank holidays are processed according to the standard processing time for each payment method.

This is usually due to charges applied by your payment provider, bank or the blockchain network. Please contact your payment provider for clarification, as we do not have access to third-party systems.